AskAI

AskAI is an AI customer support agent builder that enables companies to create a custom AI support assistant trained on their documentation, knowledge base, and past support conversations in minutes, without any machine learning expertise. The AI handles first-line support across web chat, email, and Slack, answering product questions, troubleshooting issues, and guiding users through workflows with accurate, citation-backed responses drawn from the company's own knowledge sources. AskAI's handoff logic seamlessly escalates to human agents when confidence is low or when the customer explicitly requests a person, providing full conversation context to the agent so they can pick up without asking the customer to repeat themselves.