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Gleap

Customer Success AI Freemium

Gleap is an all-in-one customer feedback and bug reporting platform that lets users report issues directly from within your product through a floating widget that automatically captures console logs, network requests, session replays, and screenshots alongside the user's text description, giving your support and development team all the technical context they need without asking follow-up questions. CS teams use Gleap's live chat and in-app messaging features to proactively reach out to users showing signs of confusion based on rage clicks or error events detected during their session, turning potential frustration moments into positive support interactions before the customer reaches out with a complaint. Gleap's roadmap and feature voting module lets customers submit and upvote ideas directly from the feedback widget, creating a continuous feedback loop that connects real user frustration and wishlist data to product planning decisions.

💰 Pricing
Freemium
📂 Category
Customer Success AI
🏷️ Tags
bug reporting, customer feedback, in-app widget, session replay, product feedback
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