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Canny

Customer Success AI Freemium

Canny is a customer feedback and product roadmap management tool that helps SaaS companies collect, organize, and prioritize feature requests from customers and internal stakeholders in a transparent and structured way. Customers submit and vote on feature requests through a public or private Canny board, giving product teams a quantitative signal of demand for each idea along with qualitative context from the customers who need it most. Canny integrates with Jira, Linear, Salesforce, HubSpot, and Slack to connect feature request data with the MRR and account tier of requesting customers, enabling product managers to prioritize the roadmap based on revenue impact rather than just vote count, and automatically notify customers when their requested feature ships to close the feedback loop.

💰 Pricing
Freemium
📂 Category
Customer Success AI
🏷️ Tags
feedback management, feature requests, product roadmap, customer feedback, SaaS
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